Refund Policy

Welcome to Link Puller. We value your trust. This policy explains when refunds are and are not available for purchases made on linkpuller.com.

1) General Non-Refund Policy

Our services are digital and irrevocable. Once any service component is delivered (e.g., content drafted, link published, or any SEO/non-SEO service rendered), it cannot be returned, and the order is non-refundable except as explicitly stated in this policy.

By purchasing any packages, subscription plans, or sponsored guest post services, you acknowledge and agree to this policy.

While our policy is strictly non-refundable, there may be exceptional cases where a refund may be considered. Such cases will be reviewed individually, and the decision to approve or deny a refund will be made at the sole discretion of Link Puller.

2) Digital Products

Digital products (including downloadable databases, guides, templates, checklists, and worksheets) are non-refundable once downloaded, as the file cannot be returned.

If a digital product file is defective, corrupted, or fails to download, contact us at hello@linkpuller.com within 7 days of purchase and we will provide a working replacement or a full refund — at your choice.

3) Money-Back Guarantee (Publishing Failure Only)

If we are unable to publish an approved order on the selected publisher domain(s), you are eligible for a full refund (minus any payment gateway fees) or a credit to your Link Puller account – at your choice.

As an alternative, we may also propose to fulfill the order on other comparable publisher websites, or issue an account credit for future use. However, the choice to accept such alternatives remains with the User, and a full refund option (minus any payment gateway fees) will always be available in these circumstances.

4) Writing Stage Cancellations

When you place an order, your payment is immediately allocated to compensate our writers for creating content for your project.

If you choose to cancel before publishing (during the article writing or review stage), you are eligible for a 50% refund.

In such cases:

You will still receive the drafted article.
You may request revisions to the draft before final delivery.
You are free to use the completed article elsewhere at your discretion.

5) Publishing Stage – No Refunds

Once an article has been approved for publishing and submitted to the selected publisher website(s), the order becomes non-refundable.

We cannot stop or reverse the publishing process once it has begun, and the associated costs cannot be recovered.

To avoid issues, please ensure that, before approving your article for publishing:

The article fully meets your requirements.
Your business contact details are correct.
Spelling and grammar are correct.
The keywords and anchor text you provided are used appropriately.
All links are functional and correct.

6) Publisher-Controlled Factors (No Refunds / No Replacements)

Certain aspects of publication are entirely controlled by the publisher and outside of our control. For this reason, no refunds or replacements will be provided in the following circumstances:

Content Lifespan & Availability: Some publishers may only keep posts live for a limited period (e.g., 6 months or as stated in publisher rules). Publishers may also shut down, change ownership, or redesign their websites, which may result in article removal or broken links.
Link Type Changes: Publishers may change link attributes (e.g., dofollow → nofollow) based on their SEO strategy, site policies, or updates from Google.
Indexing by Google: While most posts are indexed after publication, Google may later deindex content if it determines it is not valuable. Such deindexing is outside the control of both the publisher and Link Puller.
Legal or Policy-Driven Removal: Publishers may remove content if they receive a legal notice or update their editorial guidelines.
Technical Performance: We are not responsible for publisher website uptime, availability, load speed, formatting, or third-party comments.

7) Refund Requests & Processing Time

All refund requests must be submitted in writing via the on-site Live chat or by email to hello@linkpuller.com, including your order number and account email.
Refund requests will be acknowledged and evaluated within 24 business hours.
If approved, processing times are as follows:
- Paddle Refunds: Refunds are processed back to your original payment method, typically within 5–10 business days.
Refunds will be issued only to the original payment method used. We are unable to process refunds to alternative accounts.
Payment gateway fees and charges deducted by third-party processors are non-recoverable and will not be refunded.

8) What Is (and Isn’t) Included in a “Publish”

A successful “publish” means the article is accepted and made live by the selected publisher domain.
Unless expressly agreed in writing at the time of order, we do not guarantee:
- Specific tags or attributes (e.g., rel=”dofollow”).
- Placement position on the publisher site.
- Page design, formatting, or layout.
- Traffic volumes, SEO rankings, or search visibility outcomes.

9) Complaints & Disputes

If you believe that the services provided do not match the description on our website or in your confirmed order, you must notify our support team at hello@linkpuller.com within 7 days of delivery.
Your complaint must include clear and verifiable evidence of the discrepancy.
We do not accept complaints based on unmet expectations such as traffic results, SEO ranking changes, personal preference or subjective quality concerns if the service matched the agreed order.
Each complaint will be reviewed individually and resolved at the sole discretion of Link Puller.
If not resolved through support within 30 business days, disputes shall be handled in accordance with our Terms and Conditions, under the jurisdiction of [Governing Jurisdiction].

10) Liability Cap in Refund Context

Where a refund is approved under this policy, the Company’s liability is strictly limited to the fees actually paid by the User for the specific disputed order.
The Company is not liable for any indirect, incidental, or consequential losses, including but not limited to lost traffic, lost rankings, lost business opportunities, or reputational damage.
No other claims, credits, or remedies shall be available beyond the refund (or account credit) explicitly approved under this policy.

11) Contact Details

Email: hello@linkpuller.com

Last updated: 28 August 2026